Data protection

Bdfun Privacy Policy — Your data is our responsibility

Please read this privacy policy carefully before accessing bdfun. This policy explains what data we collect, how we use it, and what steps we take to protect your privacy. Protecting the personal data of all users in Bangladesh is our highest priority.

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What data do we collect and why?

What types of data are collected?

When registering on the bdfun platform, your name, email address, mobile number, and date of birth are collected. This information is used to verify your account and ensure secure transactions. We also automatically collect your device type, browser information, and IP address, which helps improve the platform's security and performance. For financial transactions, necessary payment method information is collected, but full card numbers or bank PINs are never stored. When you contact us, a record of that conversation may also be kept to improve service quality. All data collection is conducted in compliance with applicable laws and regulations in Bangladesh.

How is data used?

Collected data is primarily used to manage your account, provide services, and ensure platform security. Data is analyzed to personalize your gaming and betting experience and to display relevant offers. Automated systems are used to detect and prevent fraudulent activity, keeping your account secure. Relevant data is shared with the customer service team to enable them to resolve your issues quickly. We never sell your personal data to third parties or share it without authorization.

Is data shared with third parties?

Bdfun shares data with third parties only in limited and specific circumstances. Necessary financial information is shared with trusted payment gateway partners for payment processing, and they are also bound by strict confidentiality agreements. Data may be disclosed in cases of legal obligations or valid requests from government authorities. Technology service providers for the platform have limited access only to the data required for their work. All third-party partners are contractually obligated to comply with our privacy standards. No data is shared for marketing purposes without your consent.

How long is data retained?

All personal data is retained for as long as your account is active. Even after an account is closed, certain data may be retained for a specified period to meet legal and regulatory requirements. Financial transaction records are generally retained for up to five years, in line with Bangladesh's financial regulations. Once the required retention period has passed, data is securely deleted or anonymized. You may request deletion of your data at any time, though some data may need to be retained due to legal obligations.

What are your rights?

Every user of bdfun enjoys several important rights regarding their personal data. You may request to view and correct your stored data at any time. To update incorrect or incomplete information, you can contact us directly through account settings or customer service. You also have the right to object to the processing of your data in certain circumstances. The option to opt out of marketing communications is available at any time. Our support team is always ready to answer any questions regarding your rights.

What should you know about cookies and tracking technologies?

The bdfun platform uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the platform's core functionality and the site will not work properly without them. Functional cookies help remember your preferences and settings, such as language selection or login status. Analytics cookies help us understand how users are using the platform, which is useful for improving our services. You can manage cookies through your browser settings, though disabling certain cookies may limit some features of the platform. For mobile app users, device identifier information may be used for the same purposes.

What measures do we take to protect your data?

Bdfun uses industry-standard security technology to protect your data. All data transmissions are secured through SSL/TLS encryption, which prevents unauthorized access by third parties. Sensitive data stored on servers is kept in encrypted form, and regular security audits are conducted. Two-factor authentication is provided to prevent unauthorized access to accounts. Our security team monitors systems 24/7 and immediately identifies any suspicious activity. In the event of a data breach, we will promptly notify users in accordance with applicable laws.

Answers to common privacy questions

No, bdfun never sells your personal data to advertisers or third parties. Our business model relies entirely on platform services, not on selling data. Your data is used solely to provide you with a better service. If data needs to be shared with a partner, it is done only for the purpose of service delivery and under strict agreements. Your privacy is a fundamental commitment to us.

Yes, you can request the deletion of your personal data at any time. To make this request, please contact our customer service team. Please note that due to legal and regulatory obligations, certain data may need to be retained for a specified period. Financial transaction records may be retained after account deletion in accordance with Bangladesh's financial regulations. We will process your request as quickly as possible and notify you with a confirmation.

Yes, bdfun may update this privacy policy as needed. For any significant changes, we will notify you in advance via email or through the platform. The updated policy will take effect from the date of publication, and the previous version will no longer apply. We recommend that you visit this page regularly. Continued use of the platform after any changes will be considered acceptance of the new policy.

bdfun strictly does not provide services to anyone under the age of 18. An age verification process is followed at the time of registration. If we learn that a minor has created an account, that account will be immediately closed and the associated data will be deleted. If a parent or guardian suspects their child has created an account, please contact us immediately. Child protection is an integral part of our responsible gaming policy.

Have more questions? We're ready to help

For any questions or concerns about the privacy policy, please contact our support team. Keeping your data safe at bdfun is our highest priority. You can find more detailed information on our FAQ page, or log in directly to reach us via the support chat.

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